Privacy Policy

At Sonic Sanctuary Studios, located in the vibrant heart of Nashville, Tennessee, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our recording studio services, or interact with us in any way.

Information We Collect

We collect several types of information from and about users, including:

• Personal Information: This includes your name, email address, phone number, postal address, and other contact details you provide when you inquire about our services, book a session, or subscribe to our newsletter.
• Payment Information: When you book a recording session or purchase our services, we collect payment information such as credit card details or other payment method information. This information is securely processed by our payment processors. We do not store your complete credit card details on our servers.
• Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar tracking technologies to collect this data.
• Project-Related Information: As part of our recording studio services, we may collect audio recordings, project files, and other materials related to your musical projects.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: We use your information to provide the recording, mixing, mastering, and other services you request. We also use it to improve our website, studio facilities, and overall customer experience.
• Communication: We use your contact information to communicate with you about your bookings, project updates, promotional offers, and other relevant information.
• Payment Processing: We use your payment information to process your payments for our services.
• Marketing: With your consent, we may send you newsletters, marketing emails, and other promotional materials about our services and events. You can opt out of receiving these communications at any time.
• Analytics: We use usage data to analyze trends, track user behavior, and gather demographic information to improve our website and marketing efforts.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

Sharing Your Information

We may share your information with the following categories of recipients:

• Service Providers: We share information with third-party service providers who help us operate our business, such as payment processors, email marketing providers, web hosting providers, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use industry-standard encryption technologies to protect sensitive information, such as payment details, during transmission.
• Access Controls: We restrict access to your information to authorized personnel only.
• Security Audits: We regularly conduct security audits to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to restrict the processing of your personal information.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device. We use cookies for various purposes, including:

• Essential Cookies: These cookies are necessary for the operation of our website and enable you to access certain features.
• Analytics Cookies: These cookies allow us to analyze how users interact with our website and to improve its performance.
• Marketing Cookies: These cookies are used to track your browsing activity and to show you relevant advertisements.

You can control cookies through your browser settings. You can choose to block all cookies or to receive a notification each time a cookie is set. However, please note that blocking cookies may affect your ability to use certain features of our website.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Sonic Sanctuary Studios
12 Music Row East
Nashville, TN 37203
Email: [email protected]
Phone: (615) 555-7624

Data Protection Officer: Evelyn Sterling

Last Updated: October 26, 2025